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| Frequently Asked Questions |
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- When inquiring about my order, what information do I need?
Your name, address and phone number
- Do you ship COD?
No. To keep the cost of shipping down, we do not ship COD. The weight of lead prohibits customers from returning the orders.
- Why was my order delivered late?
Delivery time may not include weekend and holidays. Please contact us by email or phone and we will place a tracer on the missing package. All packages are insured. We will replace any lost or damaged packages.
- I want to return my order.
The high cost of shipping has caused all sales to be finial. If order was damaged in shipping all orders are insured and will be replaced.
- How was my order shipped and can I get a tracking number?
Shipping information and tracking number can be obtained by email.
- How long will it take for an order to be delivered to a foreign country?
Once orders are placed on our site, they are processed for shipment in a timely manner for our customers. Shipping time varies by country. Please inquire by email.
- How can I be sure my order, as a gift, will not be discovered by email confirmation?
Email confirmation is sent only by request.
- Can I place an order via emails?
Email is not considered a secure site. You may order by email but we do not guarantee the safety of any information sent. Our Internet Site is secure, protecting your privacy, receiving your order.
- We are putting on a benefit raffle. Will Hunters Supply donate?
Thank you for visiting our web site and considering us as a potential supporter of your organization. Please forward your written request by email to:
hunterssupply@hotmail.com
Please provide the following details:
Name of Organization
Type of event
Date of event
Deadline
Contact person within your organization
Daytime phone and or fax
Additional information you think we should have for us to review
- Will you put a link on your site to us?
Thank you for your interest in hunters-supply.com web site. We appreciate your thinking of Hunters Supply with regards to business opportunities. We do encourage our visitors to link to our web site if desired. Please send your web address and your URL showing the exchange link information for our web masters.
- Can I use my gift certificate for online ordering?
Our site only accepts credit card orders. To redeem your certificates, you must mail in the original gift certificate with your order. We do not replace or refund certificates lost or damaged in transit.
- Why do you not sell to my local store?
Thank you for expressing interest in Hunters Supply show room growth. Hunters Supply is only a manufacturer of lead bullets. We understand that the shipping is high on small orders. Our volume program is great for dealers and we are always looking for more dealers to carry our products. Please let your local dealers know you are interested in our products, this way they will know what you want and can help you to fill your needs or submit thier information and we can contact them.
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